Refund Policy

Effective Date: September 01, 2026

At Link Forge IT (Linkforgeit.com), great service begins with transparent values: honest, simple, and fair—no hidden agendas, no vague promises. We know that investing in digital and link-building services requires clarity, consistency, and execution you can rely on.

Our mission is to act as your long-term digital growth partner. Whether you are executing a single campaign or scaling ongoing outreach, we are here to ensure your investment delivers real value.

Our Fair Pricing Promise

At Link Forge IT, we maintain flat, equitable pricing for all clients:

• No Artificial Markups or Gimmicks: We do not inflate rates to offer fake discount codes. Everyone receives the same transparent, competitive rate from day one.

• Equal Priority Support: Every client and project receives the same high level of quality control, communication, and technical attention.

• Tailored Execution: Services are matched directly to your specific campaign requirements, target anchors, and SEO objectives.

Our Resolution Framework

We work hard to fulfill orders accurately, but if an order fails to meet our agreed project scope or quality criteria, we will make it right through one of the following paths:

• Full Refund: Issued if we fail to deliver an agreed placement or service, or in the rare event of a verified breach of service commitments.

• Partial Refund: Applied when a multi-link or bundled campaign is partially completed, refunding the unfulfilled or non-compliant portions fairly.

• Alternative Remedies: If preferred over a cash refund, you may choose:

  • A free replacement placement on an equivalent or higher-metric domain.

  • Account credits applied immediately toward future campaigns.

  • Content revisions and strategic adjustments to realign with your initial brief.

Refund Eligibility

To ensure smooth processing, refund requests require:

• Proof of Purchase: Your invoice ID, order number, or transaction receipt.

• Timely Notice: Notification sent to our support desk within 24 hours of noticing an issue or receiving your delivery report.

• Fulfillment Status: If an order has not entered publishing stages, it can generally be halted or modified immediately. Completed deliveries will be reviewed against the original project brief.

• Clear Issue Context: Specific details or screenshots showing the issue (e.g., dropped placement, missing anchor, incorrect URL).

In-Progress Orders

Once custom copywriting or direct publisher outreach has started:

• Requests to cancel are handled on a case-by-case basis.

• If work can be paused before publication, we will issue a prorated refund or account credit minus any non-recoverable writing or outreach expenses.

• Placements that have already gone live cannot be retracted for an immediate full refund unless the live placement directly violates our stated quality terms.

Refund Processing Times

Once submitted, our team will review your ticket and issue a formal response within 24 hours.

• PayPal: Typically processed within minutes to 24 hours once approved.

• Credit / Debit Cards: 5 to 10 business days, depending on your card issuer's clearing cycle.

How to Request a Refund or Replacement

1. Send an email directly to admin@linkforgeit.com.

2. Include your Order ID, target URL, and registered account email in the subject line.

3. Briefly outline the problem and include relevant links, screenshots, or instructions.

4. Our team will verify the order records within 24 hours to confirm the remedy (replacement, credit, or direct refund).